Frequently Asked Questions
VirtuCLEAN is a small, lightweight, and portable sleep therapy equipment sanitizer that uses ozone to kill germs and bacteria that are commonly found in sleep therapy equipment.
The device weighs less than 1 pound is and is about the size of 3 smart phones stacked on top of one another.
Activated oxygen is commonly used in the hospital or hospitality settings to disinfect and/or clean.
The VirtuCLEAN will run for about 30 minutes, then it will have a 5-minute room air flush cycle to reduce the excess scent of activated oxygen.
We recommend that you clean your tubing and mask every day and clean your tubing and Sleep humidifier chamber once a week.
Please insert your humidifier into your device, reattach your tube / mask to your sleep therapy equipment machine, power your Sleep device on and the residual ozone will be flushed out.
The VirtuCLEAN is not covered by health insurance, however you can use your HSA Account for this (Health Savings Account).
Yes! The device is FSA/HSA approved with the listing number 9274.
The VirtuCLEAN has an 24-month warranty that covers all basic operational items. It does not cover water or physical damage.
The VirtuCLEAN device runs on a rechargeable battery and does not need to be replaced. Also, there are no parts that need to be replaced.
Yes, an adapter is necessary now comes with your VirtuCLEAN device at no additional charge!
You can purchase the VirtuCLEAN directly from www.VirtuCLEAN.com Simply click on this link to order your VirtuCLEAN device. You’ll be happy you did!
A fully charged battery will last you approximately 4-5 full cleaning cycles (4-5 days)
Using ozone technology the VirtuCLEAN 2.0 sanitizes your sleep machine helping you clean the hard to reach places killing germs and bacteria.
Yes, we are FSA/HSA approved.
We recommend that the bag be replaced 1 time per year and the filter be replaced every 6 months. The bag includes a filter so you will only need to purchase this 1 time per year.
Sleep machines are prone to germs and mold to grow and can expose you constantly breathing in those germs and bacteria which is bad for your health.
We offer a 30 day money back guarantee on your purchase.
You can register your VirtuCLEAN 2.0 product by scanning the QR code using your smartphone device, or visit us at WWW.VIRTUCLEAN.COM, and select the menu tab then select the VirtuCLEAN Registration tab.
The initial purchase of the VirtuCLEAN includes an adapter.
Version 2 has: Extended warranty to 24 months; Compliance meter that allows you to see when you cleaned and how many times you cleaned your sleep therapy equipment; Cleaning reminder feature; Count down timer so you know when your sleep therapy equipment will be cleaned; One step cleaning process; Battery charge meter; Heated humidifier attachment included.
No as VirtuCLEAN2.0 now comes with a universal adapter.